Air Import Coordinator

· Communicating clearly with agents and clients for smooth information exchange

· Entering and sending pre-alerts to keep customers and agents informed about air shipment departures

· Preparing, managing, and sending status reports to clients

· Negotiating rates with air freight carriers to get the best deals

· Keeping track of shipments with air carriers and agents for real-time updates

· Filling in and issuing bills, bills of lading, and other documents accurately

· Updating clients and agents on the status of their shipments regularly

· Arranging pick-ups from shippers in an organized and timely manner

· Issuing invoices accurately and on time

· Handling intents to claim when needed, following the right procedures

· Keeping track of pending charges and manage financial transactions carefully

· Approving payables following established financial processes

· Working with agents and carriers to update and reconcile costs efficiently

· Sending out profit share requests on time

· Dispatching and follow up on Proof of Deliveries (POD’s)

· Closing files accurately and on time

· Keeping the Client status report maintained and updated

· Solving problems effectively as they arise

· Performing any other job-related duties assigned with dedication and care

· Degree or equivalent experience in Supply Chain Management

· Knowledge of Dangerous Goods (DG) and ADA rules and regulations

· Minimum 3 years' experience with Air Freight Import logistics

· Strong attention to detail and analytical skills

· Experience effectively managing third-party logistics providers

· Ability to interpret complex instructions

· Customer-focused with excellent communication skills

· Effective multitasking and organizational abilities

· Friendly, helpful attitude with a willingness to support

· Demonstrates honesty, trustworthiness, and respect

· Sound work ethics in a fast-paced environment

· Strong organizational skills and financial awareness