Branch Manager
Your Benefits
Your Benefits
Continuous Training
Great Team
Flat Hierarchies
Room for Innovation
Events
Quick Decision Processes
Rhenus Logistics LLC
Avenel, NJ, NJ 7001
United States of America
Freight Services
Air & Ocean
Job Description
What you can expect
- Maintain full accountability for branch profit and loss performance while executing financial planning, budgeting, and compliance strategies.
- Oversee branch operations, ensuring regulatory compliance, financial performance, and service excellence.
- Manage credit and accounts receivable to balance financial risk with sales growth.
- Foster a high-performance culture through leadership, strategic adjustments, and operational excellence.
- Lead personnel management, including recruitment, performance evaluations, training, and professional development.
- Ensure exceptional customer service by managing support operations and refining service methodologies.
- Develop, implement, and maintain operational policies and procedures that align with corporate standards and regulations.
- Drive revenue growth and profitability through strategic account management, business development, and cross-selling opportunities.
- Strengthen client relationships by developing tailored logistics solutions and introducing innovative service offerings.
- Identify and pursue new business opportunities via prospecting, lead qualification, and market expansion efforts.
- Monitor market trends and competitive activities, providing intelligence reports and strategic recommendations.
- Optimize pricing structures, cost components, and profit margins to maximize deal value.
- Prepare and present performance analyses, ensuring targets and forecasts are met.
- Develop sales presentations, proposals, and marketing collateral while overseeing seamless implementation.
- Collaborate with internal stakeholders to enhance sales, service, and operational processes.
- Execute additional responsibilities as directed to support organizational objectives.
What you bring
- Minimum of 5+ years of progressive management experience in sales and customer service leadership roles, with specific expertise in freight forwarding or third-party logistics operations
- Demonstrated track record of successful sales performance and business development within the transportation and logistics industry
- Extensive experience in ocean and air freight sales channels, including rate negotiation, service contracting, and solution development
- Bachelor's degree in Business Administration, Supply Chain Management, or related field; or equivalent combination of education and extensive industry experience
- Proven ability to develop compelling sales proposals, implement standardized operating procedures, and create effective business documentation
- Exceptional client relationship management skills with emphasis on consultative selling and long-term account development
- Collaborative leadership style with demonstrated success working across functional boundaries and effectively engaging with all levels of organizational management
- Proficient in prioritizing multiple high-value initiatives while maintaining composure and decision quality under significant time constraints
- Established management capabilities including team leadership, performance coaching, and workflow optimization
- Effective training and development skills with ability to transfer knowledge and build organizational capabilities
- Thrives in fast-paced, dynamic environments requiring adaptability and quick decision-making
- Experienced in leveraging performance metrics and key performance indicators to drive continuous improvement and team accountability
- Fluent professional English communication skills (written, verbal, and comprehension) required; proficiency in additional languages highly advantageous
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.