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RHENUS worldwide

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Why Rhenus
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Why Rhenus
Working in the Rhenus Group means: taking opportunities, contributing ideas, taking responsibility. In a working atmosphere that is both global and familiar at the same time.
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Our company
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Our company
Digital logistics solutions and over 110 years of company history combine tradition with future-oriented thinking: both our customers and our employees are the focus of our actions.
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Your Opportunities
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Your Opportunities
From warehouse logistics to IT solutions: At the Rhenus Group you will find a wide range of fascinating jobs, and you choose the starting point for your career.
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Candidate guide
Jobboard

IT Supporter / Servicedesk Agent (w/m/d) 80-100%

location_cityAlpina

location_on

Rhenus Alpina AG
Wiesendamm 4, Basel

access_timeImmediately

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Part Time / Full Time

personPina Tancredi

phone+41 (0)61 6393 422

An unserem Standort Basel wirst du ein Teil eines international aufgestellten Unternehmens, in dem du deine persönlichen Stärken einbringst und auch stetig weiterentwickelst.

Das erwartet Dich bei uns

Entgegennehmen von Störungsmeldungen, Fragen und Änderungswünschen unserer gruppeninternen Mitarbeitenden via Telefon, E-Mail oder Ticketsystem
1st und 2nd Level Support bei Soft- und Hardware-Problemen (Remote sowie vor Ort schweizweit an diversen Aussenstandort)
Enge Zusammenarbeit mit internen, teilweise international tätigen technischen Teams, Lieferanten und Partnern
Installation, Konfiguration und Betreuung von Client-IT Hardware aller Art
Benutzer-Erfassung und Erteilung von Zugriffsberechtigungen im Active Directory
Evaluation und Beschaffung von IT-Hardware sowie Lagerhaltung derselben
Erstellung und Pflege von Dokumentationen, Anleitungen und Checklisten
Mitarbeit in Projekten und bei Rollouts

Das bringst Du mit

Mehrjährige Berufserfahrung im Bereich IT Support / Servicedesk und fundierte IT-Allrounder-Kenntnisse
Erfahrung im Umgang mit einem ITSM-Tool sowie gute ITIL-Kenntnisse von Vorteil
Freude am täglichen Umgang mit gruppeninternen Mitarbeitenden sowie ausgeprägte Dienstleistungsorientierung
Teamplayer mit kunden- und lösungsorientiertem Auftreten
Exakte und selbständige Arbeitsweise
Analytisches Denkvermögen sowie systematisches, strukturiertes Vorgehen
Stilsichere Deutschkenntnisse in Wort und Schrift; Kenntnisse in Englisch, Französisch oder Italienisch von Vorteil
Führerausweis Kat. B
Einwandfreier Leumund (Straf- und Betreibungsregisterauszug sind für eine Anstellung Pflicht)
Bereitschaft zur Übernahme von 7x24h Pikettdienst im Rotationsprinzip

Darauf kannst Du Dich freuen

Kurze Entscheidungswege
Modernes Arbeitsequipment
Parkplätze
Tolles Team
Unbefristeter Arbeitsvertrag
Weiterbildung

Quick decision processes

Modern equipment

Free Parking

Great Team

Permanent employment

Trainings

Unabhängig von den Texten und Bildern auf dieser Webseite betonen wir, dass bei der Rhenus Gruppe alle Menschen gleichermaßen willkommen sind.

Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 40,000 employees in over 70 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them.

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Activation of Cookies required

We provide videos via YouTube. By playing the video, you consent to the use of functional cookies and data processing by YouTube.

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Activation of Cookies required

We provide videos via YouTube. By playing the video, you consent to the use of functional cookies and data processing by YouTube.

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.