4PL: Connected Supply Chain by Rhenus

Discover the Rhenus 4PL service: Our Control Tower service empowers you to effortlessly monitor every part of your supply chain journey. From tender management to freight audit  we help you improve your supply chain visibility comprehensively and stay ahead of the competition.

person working with a laptop

Do you face these problems when moving your goods?

  • Managing a combination of different freight forwarders while lacking the personnel to handle it
  • Different systems for Track & Trace, transport documents, KPIs, and status updates
  • Lack of end-to-end supply chain visibility with no insights into sub-suppliers
  • Manual handling effort for documents
  • Time spent searching for your purchase order and shipping order among multiple shipments
  • Frequent rescheduling and increased inventories
  • Lost sales or penalties due to late delivery

Experience how our neutral 4PL Control Tower service will introduce you to a whole new level of clarity. Thanks to us as a neutral authority and with the help of our independently developed software solution you’ll have full visibility into every delivery, shipment, and purchase order, whether it is by air, ocean or road. Plus, our KPI dashboards will help you stay up to date with real-time data. Depending on your exact requirements we are able to customize your personal dashboard to meet your needs.


Unlike conventional logistics models, 4PL solutions take a holistic approach to supply chain management. We combine a holistic overview and integration with our transformative capabilities. That’s why the Rhenus Control Tower is the ideal choice for businesses seeking end-to-end optimization and innovation of their supply chains.

What do we offer?

As a supply chain management software, Online Supply Chain Accelerator (OSCA) is the digital core and integration gateway to organize all partners and services. It is a centralized 4PL tool that enables end-to-end visibility, data centralization, and optimization for coordinating multiple suppliers and logistics activities throughout the supply chain. OSCA allows for cross-functional collaboration that integrates all stakeholders, and its neutrality ensures digital independence. The software can be easily connected to all common systems in your IT landscape via interfaces, either manually or via existing APIs.

Behind all 4PL and OSCA-related activities is the Rhenus Control Tower. Using a central dashboard and their extensive logistics expertise, our Control Tower teams keep an eye on the individual shipment movements.

From our sites in Bangkok and Hilden, our 4PL service logistics experts take over the coordinated and integrated control of all logistics activities – across different companies, modes of transport, national borders and time zones.

Based on the central platform, the Rhenus experts in the Control Tower ensure effective organization and standardized transfer of information to the parties involved – for maximum transparency between trading partners and optimal responsiveness to a wide variety of developments.

No two supply chains are alike: choose the right products based on your individual needs. That is why we offer strategic and operational counselling in different key areas – for a tailor-made 4PL service that optimizes your supply chain exactly as you need it.

Our 4PL Control Tower Solutions offer continuous monitoring and tracking of all logistics and supply operations, ensuring transparency and proactive identification of problems, whilst taking prompt corrective action focused on maintaining the efficiency and integrity of the supply chain.

Integrated logistics optimization services and multi-supplier coordination as well as the development of strategies focused on cost reduction and process efficiency.

Control tower at an airport with a grey sky

Your Benefits

Get rid of high process costs and time-consuming  planning and control activities by outsourcing them to a 4PL logistics provider. By improved planning and control you will eventually be able to avoid expensive ad-hoc freight rates.

Gain end-to-end transparency for your entire supply chain. Access all relevant information via web, subscribe to important shipments and be alerted to critical events.

A neutral platform for all supply chain partners, minimizing your administrative effort by having everything in one place, including a customized KPI dashboard.

With personalized dashboards always displaying the most relevant tasks, critical, cost-intensive issues are constantly in focus. This enables action-driven, process-oriented management for full transparency and targeted process management.

Benefit from centralized management of all documents with the Rhenus 4PL service and get rid of excel lists, media disruptions and incorrect entries.

Our holistic 4PL service

Commercial customer relationship management and monitoring oft he account development including quarterly QBRs and central rate management

Consolidation of master data such as shipper, consignee, material, stackability, routes, carriers, rates, transit times and configuration in the system

Assistance in structuring the RFQ based on customer’s requirements to achieve a comparable rate structure

Implementation Management and Training of 3rd party providers including performance review meetings

Central booking management, transport order validation, handling of ad-hoc requests and management by exceptions to ensure pro-active management of deviations as well as central document management and auditing of freight invoices.

Coordination of purchase orders readiness with your suppliers and supplier performance reviews

Provide real-time visibility on SKU level and / or sustainability reports to measure your CO2 footprint

Why choose Rhenus?

  • Control Tower as neutral entity
  • Deep logistics know-how with many years of experience
  • Inhouse software development that is continuously learning and improving
  • Global network with experts ready to help you worldwide
Friendly call center agent who is talking to a customer

Are you looking for an experienced & reliable partner for your 4PL solution?

Reach out to our experts to schedule a demo or request more information about our service packages for increased supply chain visibility.

Frequently asked questions

Acting as the “extended arm of the customer”, 4PL, or Fourth-Party Logistics Provider, represents a higher level of supply chain management compared to the 3PL model. It involves the implementation of a "Control Tower," providing customers comprehensive oversight of their supply chains. This oversight extends across various entities, including warehouses, shipping companies, freight forwarders, and agents.

A 4PL functions as a logistics partner entrusted with managing and enhancing a company's supply chain, offering tailored solutions to address its unique requirements. Moreover, a 4PL efficiently manages supply chain operations.

The 4PL service provider establishes connections among intermediaries within the supply chain, serving as a singular point of contact and central coordination hub for all logistical activities, without direct asset involvement. Logistics processes are streamlined through data integration and of the monitoring of the Rhenus Control Tower.
By overlaying its IT infrastructure and systems onto the customer's network of suppliers, warehouses, production facilities, and sales offices, the 4PL service provider continually strives to enhance processes, promoting efficiency and sustainability.
The goal of 4PL logistics is the integrated control and further development of cross-company supply chains by developing and using OSCA.

The main difference between 3PL and 4PL lies in the scope of services and the responsibility of the provider. The 3PL service provider takes on specific logistics tasks such as storage and transportation, while the client retains control of the supply chain and is responsible for coordination. A 4PL service provider, on the other hand, takes care of all activities by coordinating several 3PL providers as a central point of contact. Rhenus optimizes the entire process with our advanced 4PL logistics solutions.

The Rhenus 4PL service has the potential to add value to various industry-specific approaches such as Chemicals, Automotive, Fast Moving Consumer Goods (FMCG), Pharma/Healthcare and Manufacturing. Contact us and find the right service to fulfill your logistics needs with our tailor-made 4PL solutions.