Storage logistics for the high-tech industry

We provide comprehensive storage solutions and technical services for your sensitive and high-value equipment in areas such as telecommunications, banking, fitness and medical technology.

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Scalable solutions

Flexible and scalable value-added services such as configuration and customising round off our warehouse logistics offering. Our technical centres also serve as consolidation points for individual consignments and components prior to delivery. This is how we ensure that your goods are consolidated and delivered cost-efficiently and on time. Discover our range of services and decide for yourself which specific solutions you require.

Storage of your high-tech products

Our warehouse solutions

In our logistics centres, we offer a wide range of classic warehouse logistics services. These include pick-and-pack, cross-docking and quality inspections. We handle warehousing for small parts, such as spare parts, as well as for technically complex and large-scale equipment.

In order to ensure that our warehouse logistics run smoothly, we provide high levels of coordination performance for our customers. Our aim is to help you deliver your goods to your customers on time and in perfect condition – just as you would expect from a leading specialised value-added logistics service provider.

Our end-to-end warehousing solutions also include specialised packaging services for the safekeeping of your valuable goods. After all, we can draw on many years of experience in handling small and large items and valuable and sensitive equipment, and have developed procedures that are efficient as well as cost-effective for packaging and shipping preparations.

Our value-added services

A variety of value-added services supplement our warehouse logistics.

Our particular focus is on customised warehousing and logistics solutions for unpackaged, sensitive technical products. Our value-added services include:

  • Customising (pre-configuration and configuration)
  • Installation or updating of software
  • Testing, cleaning, repairs
  • Calibration and test runs
  • User configuration

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Pre-assembly and configuration

Rhenus offers pre-assembly and calibration services to help you pre-assemble, configure and test equipment before it is delivered to your customers.

Our employees are specifically trained up to the manufacturer’s technician level. By conducting DOA (dead on arrival) tests prior to delivery, we ensure that the devices reach the recipients in working condition. As soon as a product arrives at our technical centres, our technicians configure the devices in accordance with the requirements of the customer and carry out what is known as green button testing.

This process ensures that the product delivered to the end customer is fully functional – a key service factor for your customers. In addition, we reduce the time of installation to a minimum so that your customers experience as little disruption as possible during the delivery, installation and connection of the new equipment.

Qualified personnel

High levels of expertise and product knowledge are key to the high quality of our logistics warehouse services.

We work in close collaboration with manufacturers and ensure that our staff are provided with up-to-date training on a wide range of high-tech products. This enables us to successfully provide value-added services such as regular maintenance and system calibration.

We also ensure that we meet special logistical requirements and provide technical support to our customers’ technicians and service staff when needed.

Our in-house training academy is the foundation for the education and training of our teams.

Our logistics centres

Our high-tech warehouses are specially designed for testing and diagnosing equipment. Here, products can be stored, tested, configured and made ready for customers anywhere in the world in accordance with their specific requirements. Virtually all types of high-tech equipment can be safely stored in our facilities, including medical equipment, machine parts, frames, fitness equipment and all other technical equipment from other industries.

Our security-approved warehouses are equipped with burglary alarms, video surveillance as well as electronic access control. We are also ISO 9001 (quality management) and ISO 14001 (environmental management) certified.

We place great value on sustainability in our logistics warehouses. Many of our logistics centres are already equipped with energy-saving LED lighting. E-charging points for cars, E-filling stations for trucks and photovoltaic systems round off our Green Logistics offerings at our newly built locations.

Modular range of services

You decide for yourself which specific services you require. Our modular range of services covers all requirements cost-effectively. One thing applies across the entire service portfolio: Rhenus stands for relevant industry knowledge and precise planning processes. We focus in particular on customised logistics warehousing and logistics solutions for unpackaged and sensitive technical products.

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European network

You benefit from our extensive network of locations throughout Europe and beyond, close to your markets. Our own high-tech warehouse logistics are rounded off by the capacities of specialised partners and the resources of the globally positioned Rhenus Group. In addition, we are a co-partner of TENESO, one of the largest European networks of high-tech service providers.

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Secure storage

Our warehouses and distribution sites operate to the highest safety standards, ensuring that your products are kept, stored and handled in a safe environment. Our warehouses are ISO 14001 and 9001 certified and secured against intrusion and unauthorised access.

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Demo pool management
Demo pool management

Demo pool management

The management of demo pool devices is a complex matter. We support medical equipment manufacturers in all processes of demo provision. Rhenus takes care of demo pool logistics for both small and large devices such as ultrasound, endoscopes or surgical microscopes.

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