Certificates

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The safety quality and assessment system (SQAS) provides a tool for the uniform assessment of a logistics service provider’s quality, safety and environment management systems. For this purpose, independent assessors are employed, and a standardised questionnaire is used.

Successfully passing an SQAS audit is an indicator of our constant efforts to make our firm’s logistics solutions safer and more environmentally friendly.

The system gives us direct, useful feedback on the strengths and weaknesses identified during the assessment. Moreover, we can give specific feedback to the customer upon evaluating the assessment results. In this way, the groundwork for a genuine partnership is laid down or reinforced, to the mutual benefit of both parties.

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The safety quality and assessment system (SQAS) provides a tool for the uniform assessment of a logistics service provider’s quality, safety and environment management systems. For this purpose, independent assessors are employed, and a standardised questionnaire is used.

Successfully passing an SQAS audit is an indicator of our constant efforts to make our firm’s logistics solutions safer and more environmentally friendly.

The system gives us direct, useful feedback on the strengths and weaknesses identified during the assessment. Moreover, we can give specific feedback to the customer upon evaluating the assessment results. In this way, the groundwork for a genuine partnership is laid down or reinforced, to the mutual benefit of both parties.

Download

The safety quality and assessment system (SQAS) provides a tool for the uniform assessment of a logistics service provider’s quality, safety and environment management systems. For this purpose, independent assessors are employed, and a standardised questionnaire is used.

Successfully passing an SQAS audit is an indicator of our constant efforts to make our firm’s logistics solutions safer and more environmentally friendly.

The system gives us direct, useful feedback on the strengths and weaknesses identified during the assessment. Moreover, we can give specific feedback to the customer upon evaluating the assessment results. In this way, the groundwork for a genuine partnership is laid down or reinforced, to the mutual benefit of both parties.

Download

The safety quality and assessment system (SQAS) provides a tool for the uniform assessment of a logistics service provider’s quality, safety and environment management systems. For this purpose, independent assessors are employed, and a standardised questionnaire is used.

Successfully passing an SQAS audit is an indicator of our constant efforts to make our firm’s logistics solutions safer and more environmentally friendly.

The system gives us direct, useful feedback on the strengths and weaknesses identified during the assessment. Moreover, we can give specific feedback to the customer upon evaluating the assessment results. In this way, the groundwork for a genuine partnership is laid down or reinforced, to the mutual benefit of both parties.

Download

Development, planning and performance of national and international services for transportation (surface, sea, air), logistic services and automotive. Integrated Customs and Logistics Services.

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Development, planning and performance of national and international services for transportation (surface, sea, air), logistic services and automotive. Integrated Customs and Logistics Services.

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Development, planning and performance of national and international services for transportation (surface, sea, air), logistic services
and automotive. Integrated Customs and Logistics Services.

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Development, planning and performance of national and international services for transportation (surface, sea, air), logistic services and automotive. Integrated Customs and Logistics Services.

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Rhenus Logistics joined the Operation Clean Sweep Programme in 2019, in order to minimise the risks of spillage and/or loss in transport and transit operations within our warehouses, which is why we have developed a specific procedure for the management of this type of goods,  and has a spill Minimization Plan to prevent product loss both within the limits of our facilities and outside of them. This product can cause a very harmful impact on the Environment and the Rhenus Group works to minimize it.

 



 

Certification granted to TRANSPORTES FRIGORIFICOS RAMON VILLALBA SL, and which applies to the transport of refrigerated and frozen products, merchandise and parcels.

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RHENUS LOGISTICS S.A.U. has a Quality Management System that includes an organisational structure, working procedures and human and material resources that guarantee confidence that the product (medicines for human use) supplied maintains its quality and integrity during the storage and transport process.

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In Spain, Rhenus Logistics is undergoing continuous development, focusing not only on the business, but also on the well-being of its employees. It is a source of great pride for our Road Freight Division in Spain to have been distinguished as Top Employer 2024 by the Top Employers Institute.

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The main objective of this Security Policy is to establish a model of action that will allow us to develop a company culture, a way of working and making decisions in Rhenus, as well as to ensure that the security of information and respect for personal data are a constant:

  • Preserving the confidentiality of our clients' information, preventing its disclosure and access by unauthorised persons.

  • Maintaining the integrity of our clients' information, ensuring its accuracy and preventing its deterioration.

  • Ensuring the availability of our clients' information, in all formats and whenever necessary.

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ISO 27001 certification, the international standard recognised for excellence in information security management. This achievement underlines our strong commitment to information protection and continuous improvement in our operational processes.

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Air&Ocean

Planning and performance of services for transportation maritime and air.

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Planning and performance of services for transportation maritime and air.

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Planning and performance of services for transportation maritime and air.

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Planning and performance of services for transportation maritime and air.

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The Safety and Quality Assessment System (SQAS) provides a tool for the uniform assessment of the quality, safety and environmental management systems of logistics service providers. For this purpose, independent assessors are engaged and a standardised questionnaire is used.

Successfully passing a SQAS audit is an indicator of our ongoing efforts to make our business logistics solutions safer and more environmentally friendly.

This system gives us direct and useful feedback on the strengths and weaknesses identified during the assessment. In addition, we can provide specific feedback to the customer after assessing the results of the analysis. In this way, the basis for a true partnership is established or strengthened, to the benefit of both parties.

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Good Distribution Practice (GDP) is a quality system for warehouses and distribution centres dedicated to medicines. Internationally accepted pharmaceutical GDP regulations state that distributors of pharmaceutical products must bring their operations up to standard.

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Good Distribution Practice (GDP) is a quality system for warehouses and distribution centres dedicated to medicines. Internationally accepted pharmaceutical GDP regulations state that distributors of pharmaceutical products must bring their operations up to standard.

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Rhenus Air&Ocean is committed to continuous improvement in all areas, always focused on quality in customer service, responding flexibly, quickly and efficiently to their needs, ensuring the prevention and reduction of the environmental impact of our activities and services, improving the management of OSH and the protection of people, goods, goods and facilities. To this end, Rhenus integrates all management systems.

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Warehousing

Rhenus LTK Warehousing Solutions and Rhenus Warehousing Solutions Spain (hereinafter referred to as RHENUS) is a group of companies in the Logistics sector linked to the Industrial and Aeronautical sector, which provides among others among others, the following services: 

 

  • Reception, Warehousing, Contingency Management, Dispatch and preparation of dispatch of aircraft parts and raw materials aircraft parts and raw materials.
  • Receipt, storage, dispatch and reverse logistics of materials.

 

The vocation of RHENUS from its beginnings, is that of Service and Loyalty to its Clients by means of the incorporation of the necessary technical and human means. This is based on the fulfilment of the following service principles:

  1. To achieve a high availability in the Service provided, through a correct organisation of the work posts.
  2. To provide the necessary means for the effective and efficient fulfilment of our services.
  3. To ensure the correct handling, conservation and custody of the products managed.
  4. Based on our competences, to ensure the quality of the product distributed to our Clients.
  5. To meet the delivery deadlines requested by our customers in an effective and efficient manner.
  6. To establish a close relationship with our customers. Our intention is to be as close as possible to them in order to be aware of their needs at all times.
  7. To provide solutions to the needs of our Clients in such a way that we achieve the full satisfaction of their expectations. The Customer will always be able to count on the help of RHENUS, providing an efficient, serious, fully guaranteed service.
  8. To plan our activities in such a way as to ensure the protection of the environment, including the prevention of pollution and the sustainable use of resources.
  9. To promote within the Company the reuse of material packaging.
  10. To achieve ultimate customer satisfaction. Our goal is to always have satisfied customers who trust the company.
  11. To establish a formal commitment of the whole company and especially of its Management to achieve the continuous improvement of the efficiency of the management system and the fulfilment of all the requirements applicable to it, including the legal requirements and, among them, those related to the environmental aspects.

Seville, 20 November 2023.

Eduardo Aguilar

Country Manager

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Rhenus LTK bases its activity on the processing of different types of data and information, which allows it to carry out basic business processes. The systems, programmes, communication infrastructures, files, databases, archives, etc., constitute the main asset of Rhenus LTK, so that the damage or loss of these affect the performance of its operations and can endanger the continuity of the Organisation.

The Information Security Policy provides the basis for defining and delimiting the objectives and responsibilities for the various technical and organisational actions required to guarantee the security of the information, complying with the applicable legal framework and the directives, specific policies and defined procedures. 

These actions are selected and implemented on the basis of the risk analysis carried out and the balance between acceptable risk and cost of the measures. 

Those responsible for the information assets (detailed in the Risk Analysis) together with the ISMS and IT manager must define the security requirements, identifying and prioritising the importance of the different elements of the activity carried out, so that the most important and/or sensitive processes will receive greater protection. It is the responsibility of the Information Security Committee to promote and support the implementation of the technical and organisational measures necessary to minimise the potential risks to which the information is exposed in the achievement of the strategic objectives of the business.

The purpose of this Policy is to achieve an adequate protection of Rhenus LTK information, preserving the following security principles:

  •  Confidentiality: to ensure that information is accessible only to those who are authorised to have access to it.
  • Integrity: ensuring the accuracy and completeness of the information and the methods of its processing.
  •  Availability: ensuring that authorised users have access to the information and its associated assets when required.

These basic principles must be preserved and secured in whatever form the information takes, whether in electronic, printed, visual or spoken form, and regardless of whether it is processed on or off Rhenus LTK premises. In addition, these principles should be addressed in the following areas of security:

  •  Physical: Comprising the security of the premises, installations, hardware systems, supports and any asset of a physical nature that handles or can handle information.
  •  Logical: Including aspects of protection of applications, networks and electronic communication prototypes and computer systems.
  •  Political-corporate: Comprising security aspects relating to the Company itself, internal rules, regulations and legal standards.

La Rinconada, march 2024
Eduardo Aguilar

Country Manager

EN 9120:2018 CERTIFICATE: QUALITY MANAGEMENT SYSTEM. REQUIREMENTS FOR AVIATION, SPACE AND DEFENCE DISTRIBUTORS.

RHENUS LTK WAREHOUSING SOLUTIONS, SL has a quality management system in accordance with the standard EN 9120:2018 "Quality Management Systems. Requirements for aviation, space and defence distributors" certified by AENOR. This certification accredits compliance with the highest quality standards in the provision of reception, storage, contingency management, dispatch and preparation for dispatch of aircraft parts and raw materials for the aeronautical sector.

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EN ISO 9001:2015 CERTIFICATE: QUALITY MANAGEMENT SYSTEM

RHENUS LTK WAREHOUSING SOLUTIONS, SL and Rhenus Warehousing Solutions Spain, S.L have quality management systems in accordance with EN 9001:2015 "Quality Management Systems" certified by AENOR. These certifications accredit compliance with the highest quality standards in the provision of services of reception, storage, contingency management, dispatch and preparation for dispatch of aircraft parts and raw material, and reception, storage, dispatch and reverse logistics of industrial material.

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UNE EN ISO 14001:2015 CERTIFICATE: ENVIRONMENTAL MANAGEMENT SYSTEM

RHENUS LTK WAREHOUSING SOLUTIONS, SL has an environmental management system in accordance with the standard UNE EN ISO 9001:2015 "Environmental Management Systems" certified by AENOR. This certification accredits compliance with the requirements demanded by current legislation and our customers and other interested parties, as well as the planning of our activities in such a way as to ensure the protection of the environment, including the prevention of pollution and the sustainable use of resources in the services of reception, storage, contingency management, dispatch and preparation of dispatch of aircraft parts and raw materials.

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RHENUS LTK WAREHOUSING SOLUTIONS, SL has an information security management system in accordance with ISO/IEC 27001:2013 "Information Security Management Systems" certified by Applus+.

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COMMUNICATION ENVIRONMENTAL PERFORMANCE OF RHENUS LTK WAREHOUSING SOLUTIONS, S.L.

As of 27.03.2024, and in compliance with the International Standard ISO 14001 in force and within the scope of the Integrated Management System, Rhenus LTK Warehousing Solutions S.L., publishes on its website available to all interested parties, relevant information on its environmental performance, communicating among other information, the significant environmental aspects as a result of the assessment made in the development of its activity, objectives and indicators of environmental performance.

We will keep this information updated based on substantial changes in its activity or new activities or services that may be developed.

 

  • SIGNIFICANT ENVIRONMENTAL ASPECTS AND IMPACTS

This evaluation is carried out annually and we act on the environmental aspects with a high level of significance within the scales of our procedures.

The environmental aspect categorized as significant during 2023 is as follows:

 

ENVIRONMENTAL ASPECTS

ENVIRONMENTAL IMPACT

Wood consumption

Depletion of scarce natural resources

  • GOALS

The European Union has set the objective of being CO₂ neutral by 2050.

At Rhenus LTK Warehousing Solutions S.L. we are committed to achieving this goal and we define annual reduction plans to make our Division CO₂ neutral.

Therefore, our main environmental objectives of 2023 have been based on. the implementation of measures that help us to reduce such emissions as they have been:

  1. The reduction of cardboard consumption
  2. The reduction in the consumption of single-use plastics.
  3. Reduction of paper consumption

 

  • COMMUNICATION OF ENVIRONMENTAL PERFORMANCE

In Rhenus LTK Warehousing Solutions S.L. we individually control the consumption of raw materials and natural resources (water, diesel, electricity and consumption of plastics and cardboard), the latter being the ones we pay maximum attention to achieve their reduction year after year. We weight consumption considering the organization's activity to obtain valid information on our performance.

Thanks to the implementation of these reduction measures our carbon footprint at our main storage facility AEROHUB has been reduced by 19.5% compared to the year 2022.

All the results of our environmental performance are available to our stakeholders. If you have any questions, please contact us at [email protected] .

 

The Management of Rhenus LTK Warehousing Solutions, S.L.

 

HEALTH AND SAFETY POLICY


Rhenus LTK Warehousing Solutions, S.L. and Rhenus Warehousing Solitions Spain, S.L., a company dedicated to the logistics sector, acquires through this policy, the commitment to ensure the Safety and Health of workers as a permanent and fundamental objective, promoting a preventive culture in the Company and integrating the prevention of occupational risks in the management systems of this. The activity in preventive matters is carried out in accordance with the Occupational Risk Prevention Plan and an Occupational Health and Safety Management System in accordance with the ISO 45001:2018 Standard.


Therefore, from the Management, we declare the implementation, maintenance and improvement of the Occupational Health and Safety Management System as a strategic and priority objective, finding its foundations in:

  • Commitment to compliance with legal requirements and other applicable requirements, as well as those to which the Organization subscribes, in addition to the commitments acquired with Customers, with emphasis on hazardous and special risk activities.
  • Integrate Occupational Risk Prevention in the business strategy of RHENUS, covering all activities and decisions affecting all hierarchical levels, which implies the attribution and assumption by all its members of the obligation to include Occupational Risk Prevention in any activity they perform and in all decisions taken.
  • Establish continuous improvement as the basis of our activities.
  • Establish objectives focused on the evaluation of the performance of the safety and health of workers, planning always according to the results of risk assessments, suggestions and observations raised. Annually review and modify the objectives and goals, working year by year in the consolidation.
  • Likewise, establish objectives focused on achieving equality in the workplace, both from a safety, ergonomic and psychosocial point of view.
  • Establish preventive, didactic and dynamic training plans as a fundamental pillar of this Health and Safety Policy.
  • To make investments focused on providing safe and healthy working conditions for the prevention of injuries and deterioration of health related to work, eliminating hazards and reducing risks, covering all activities and decisions at all hierarchical levels. Being a frame of reference for the establishment of the objectives of Safety and Health at Work and everyone's responsibility to achieve a safe and healthy work environment.
  • Commitment to motivate people to adopt preventive and safe behaviors in order to minimize the risk of accidents and incidents, and to make prevention part of our culture over time.
  • Commitment to facilitate consultation and participation of workers in matters of Health and Safety, for which mechanisms are implemented to keep this communication alive, effective and truthful (Intranet, quarterly meetings with the Health and Safety Committee, plant visits with the Prevention Delegates, etc.).

These principles are assumed by the Management, which has the necessary means and provides its Employees with sufficient resources to comply with them, and makes them known to the public through this Policy.

 

La Rinconada, marzo 2024

Eduardo Aguilar

Country Manager

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UNE EN ISO 45001:2018 CERTIFICATE: OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT SYSTEM

RHENUS LTK WAREHOUSING SOLUTIONS, SL has an occupational health and safety management system in accordance with the UNE EN ISO 45001:2018 "Occupational Health and Safety Management Systems" certified by AENOR. This certification accredits compliance with the requirements demanded by current legislation and our customers and other interested parties, as well as the planning of our activities in such a way as to ensure the protection of both workers and the facilities themselves.


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