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As a reliable partner for port agency services in all German and European seaports and worldwide, we use our global network to ensure the smooth handling of your ships. Our dedicated shipping agents always go the extra mile to make your sea voyage a complete success.
The Rhenus Group offers independent and neutral agency services at terminals and ports worldwide. Our shipping agents are there for you 24/7 to ensure the efficient handling of your ships. Whether bulk cargo, liquid cargo, containers or passengers – we ensure a smooth port call. With comprehensive service, from reserving berths to coordinating technicians and specialists, we are your reliable partner. Our port agents also support the captain and crew, ensure customs clearance and organize crew changes. Our network of long-standing contacts and new partners is always at your disposal.
Our shipping agents offer you first-class customer service around the clock so that you can concentrate on your core tasks.
Benefit from our smooth processing thanks to the extensive knowledge of our shipping agents and many years of experience.
Thanks to the professional handling by our shipping experts and compliance with legal regulations, you save a lot of time and effort.
Our shipping agents will be happy to advise you within the scope of a nonbinding consultation!
The services of the Rhenus Group give you peace of mind. Our shipping agents ensure first-class customer service and smooth handling of your port call around the clock. We take care of all the necessary documents and formalities, communicate with port authorities and coordinate customs and security checks. We also provide support with freight handling and offer comprehensive control and quality assurance functions.
No matter what type of ship your request concerns, whether bulk carrier, tanker, container ship or general cargo freighter, whether passenger ship or luxury liner, coaster or large bulker – our shipping agents ensure that your ships are cleared quickly, safely and therefore effectively.
The Rhenus Group operates port agencies both at its own terminal locations and in other European ports. The international network extends from the North Sea and Baltic coasts and all Mediterranean ports to North and South America, the Far East and Australia.