Our additional services for your road transport

Other than organising the transport, handling and storage of your road freight, we can offer you a wide array of extra services that complement your specific requirements and add value along your supply chain.

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Overview of our additional services

Customs services

Local expertise for worldwide export and import

We manage the process of customs clearance to make sure that deliveries are smooth and on time, with the capability and expertise to handle specialised formalities set by the various countries in Asia.

Our trained experts organise the preparation of the essential formalities and arrangements at an early stage and with a great deal of precision. They have the necessary knowledge and tools to help you meet these statutory requirements. We know the local customs obligations in the countries of origin and destination and handle the total customs clearance.

  • Driver management and tracking to improve driver safety and compliance 
  • Enhances fleet efficiency through real-time visibility over your drivers and trucks, enabling fast response times and optimal efficiency
  • Enables digital documentation, which improves driver access and prevents document damage or loss
  • Generates valuable insights into driver performance, fuel usage and truck maintenance

We have specialised equipment to cater to your shipment, including semi-trailer tractor units, heavy goods vehicles, trailers and semi-trailers, delivery trucks and more. 

For your convenience and ease of usage, we offer cash-on-delivery services with several payment modes.

We have a team of skilled logistical experts to provide customised solutions based on your shipment requirements to resolve any supply chain challenges.

Dangerous goods

Safety and security come first

The volatile nature of dangerous goods means their transport is strictly regulated. Proper documentation and following exact procedures and protocols are necessary not only to prevent damage to the cargo, but also to prevent any threat to human life and the environment.

We train our staff to be knowledgeable regarding the handling and processing of dangerous goods with different classifications, the guidelines on how to pack them as well as the temperature environment that shipments should be kept in. We stay constantly up to date with regulatory compliance rules and work closely with various local government departments to ensure the safety and timeliness of your delivery. Our services incorporate the following:

  • Commodity: chemicals 
  • Import licences required for every shipment
  • A dedicated and certified team who handles the DOA process
  • Fully compliant transportation services
  • Independent audit for freight
  • Dangerous goods compulsory training

 

SUSTAINABLE LOGISTICS

We do our part for the environment

As part of our ISO commitment, protecting the environment is one of our core responsibilities. We insist on using efficient processes, the shortest routes possible and handling resources carefully in all business areas. This enables us to lower costs, satisfy customer requirements and contribute to a better environment for all of us.
 
Our greenhouse gas emissions calculator allows customers to measure their energy consumptions and freight emissions per truck. The tool provides several metrics to measure the impact on the environment that each truck is causing. This helps customers to make sustainable management decisions and apply corrective measures.

  • EcoTransIT Greenhouse information 

Transport insurance

We act on your behalf

The liability of freight forwarders is regulated by law and limited for international goods. If any damage or loss occurs, the compensation amount is usually significantly lower than the actual value of the goods. Other exemptions from liability often apply as well.

We therefore recommend additional insurance protection in order to prevent any costs being incurred in case of damage or loss.

We can offer you various cost-effective solutions for this and are here to establish contact with our insurance partner for you:

  • “All risks” insurance
  • Tailored transport insurance policies
  • Taking out insurance for each consignment or on a long-term basis
You can see a highway from above.

Smart Features

Added features for safe and smooth transportation

We have multiple smart features that ensure the safety, smooth transport and security of your shipments. Lashing belts are used as a standard and, if required, airbags are used for cargo to accommodate any sudden movement. Trailers are fitted with air suspension and equipped with smart locks to prevent outside unauthorised access, as well as GPS and CCTVs capturing and monitoring the shipment’s journey from pick-up through to delivery (on request). These types of trailers are perfect for sensitive and high-value cargo solutions.

Our services include the following elements:

You can see a Rhenus Truck in a tunnel.

LoLo (lift-on/lift-off) is a method where the entire container gets lifted off the first truck and lifted onto a second truck. This method speeds up the process and ensures the container won’t be moved, opened or damaged during the transfer. It is an economical and ecological way to transport your heavy load cargo and less costly compared to the RoRo (roll-on/roll-off) method with higher load capacity.

Smart Lock allows enhanced security for your high-value, fragile and highly volatile cargo and prevents cargo theft. It ensures that only the authorised personnel have access to your cargo and increases accountability.

Securely strapping your cargo using lashing belts and airbags increases the safety of your goods during loading and unloading, minimising the risk of consequential damages. We also use loading ramps for the safe loading and unloading of containers.

When driving on a rough surface, air suspension will protect the cargo from shaking or rattling, even on bumpy and uneven surfaces.

CCTV monitors and captures every access and movement. It surveys the cargo constantly and ensures the container can always be traced, increasing security against theft.

ROCS is the best-in-class proven transport management system with locally hosted web-based solutions.

  • Configurable to meet customer scope and requirements
  • Paperless process speeds up processing time
  • Real-time status/ePOD/photo evidence in TMS
  • Process reliability (delivery cannot be closed without signature, critical stops give alerts and mandatory pictures for damages)

GPS is our standard equipment on all trucks to provide visibility during cargo movement and the ability to track and trace the shipment status from origin to destination. We offer GPS tracking for complete management throughout your supply chain process and monitoring of real-time data for more insights.